FAQ

Signing up at Bovada Casino takes just a few minutes. Click the 'Join' button on the homepage and fill out the registration form with your basic details, including name, email, and date of birth. You'll receive a verification email—simply follow the instructions to confirm your account. Once verified, you can log in, fund your account, and start exploring games. Bovada’s streamlined registration process means you’ll be ready to make your first deposit and claim your bonus in no time.

Bovada Casino rolls out the red carpet for new players with generous welcome packages. Choose from a 100% match bonus up to $1,000 with code NEWWELCOME, a 125% Bitcoin Welcome Bonus up to $1,250 using code BTCCW1250, or even a Crypto Welcome Bonus up to $3,750 (apply code BTCCWB1250). Each bonus comes with clear wagering requirements. Claiming your offer is easy—enter the bonus code when making your deposit, and your bonus funds are credited instantly. Review the Bonuses & Promotions page for the latest details and terms.

At this time, Bovada Casino does not offer no deposit bonus codes. All active bonuses require a qualifying deposit to activate. However, Bovada frequently introduces special promotions and reward opportunities, so it’s worth checking the Promotions page and your email inbox for limited-time offers. Always review the terms before participating, as bonus availability can change without notice.

Bovada Casino supports a wide range of secure payment options. Deposit using popular methods such as Visa, American Express, Bitcoin, Bitcoin Cash, Litecoin, Tether (USDT), Zelle, Bank Wire Transfer, Money Transfer, and more. Withdrawals can be processed via cryptocurrency, check by courier, or wire transfer. Crypto transactions are favored for their speed and low fees. Check Bovada’s Banking section for step-by-step guides and current limits.

Wagering requirements specify how many times you need to play through your bonus and deposit before withdrawing winnings. For example, a 25x requirement on a $100 bonus means you must wager $2,500 before cashing out. Each game type contributes differently to requirements—slots usually count 100%, while table games may contribute less. Always read the bonus terms to understand the playthrough rules, and track your progress in your account dashboard.

Absolutely. Bovada Casino is optimized for mobile play, allowing you to enjoy slots, table games, and live dealer titles on your smartphone or tablet. No app download is required—simply visit the Bovada site through your mobile browser for a seamless, responsive experience. Whether you use iOS or Android, you’ll have access to nearly the full suite of games and features, including secure banking and promotions.

Bovada Casino boasts a diverse library of games from top providers such as Real Time Gaming, Rival Gaming, Spinomenal, and more. Enjoy hundreds of slots, classic table games like blackjack and roulette, video poker, and a robust live dealer section. The site also features exclusive titles from Bovada Gaming and offers regular updates to keep the selection fresh. Explore the Games lobby for the latest releases and player favorites.

Bovada Casino operates under a license issued by the Kahnawake Gaming Commission, ensuring adherence to strict standards of fairness and player protection. The platform uses certified random number generators (RNGs) and undergoes regular audits to maintain transparency. This licensing framework means you can play with confidence, knowing your experience is secure and the outcomes are genuinely random.

Bovada Casino takes player security seriously and may require identity verification before processing withdrawals. This Know Your Customer (KYC) process involves submitting documents such as a government-issued ID, proof of address, and sometimes a utility bill or bank statement. The verification process is straightforward and designed to protect your account from fraud. Once your documents are approved, future transactions are typically processed much faster.

If you experience technical issues—whether it’s a game not loading, a deposit not appearing, or a display glitch—start by refreshing your browser or switching devices. Clearing your browser’s cache often resolves minor glitches. For persistent problems, consult the Help Center or reach out to customer support via live chat, email, or phone. Bovada’s support team is available 24/7 to provide step-by-step solutions and ensure your gaming experience remains smooth.

Bovada Casino is committed to promoting responsible play. The platform offers self-exclusion tools, deposit limits, and access to helpful resources for players who wish to manage their gaming activity. Players can set daily, weekly, or monthly limits, and request time-outs or permanent exclusions at any time. Visit the Responsible Gaming page for guidance and links to professional organizations should you need further support.

Bovada Casino uses advanced SSL encryption and robust firewalls to safeguard all player data and transactions. Your personal information is stored securely, and financial details are never shared with third parties. The casino continuously updates its security protocols to stay ahead of threats, ensuring your privacy and safety every time you log in or make a transaction.

Bovada Casino offers comprehensive support around the clock. Choose from live chat for instant help, email support at service@bovada.lv, and phone support at 1-888-263-0000 (general) or 1-866-234-1324 (casino inquiries). The extensive FAQ and Help Center also provide quick solutions to common questions. Bovada’s dedicated team is known for fast, knowledgeable assistance, helping you get back to playing without unnecessary delay.